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Liberty Residence Guard (LHG) is a house guarantee firm that provides complete guarantee protection with three totally different plans and reasonably priced pricing. Established in 2017, Liberty Residence Guard might not have as sturdy expertise as different suppliers, however its distinctive status, affordability and intensive add-on protection make it among the best house guarantee firms within the trade.
Liberty Residence Guard is accessible in each state besides Wisconsin and Washington, which makes it a superb selection for 1000’s of house owners throughout the U.S. Be taught extra about Liberty Residence Guard by studying our intensive evaluation under to higher decide if it’s the proper house guarantee supplier for you.
Utilizing our bounce hyperlink desk of contents to seek out what you’re most all for for this evaluation on Liberty Residence Guard.
Bounce To:
- Our Evaluate of Liberty Residence Guard
- Plans, Prices & Protection
- Add-Ons, Exclusions & Protection Limits
- Buyer Evaluations
- LHG vs Different Suppliers
- Find out how to File a Declare with LHG
- FAQ
Our Evaluate of Liberty Residence Guard
Whole Rating: 93 / 100 factors
Liberty Residence Guard is a wonderful selection for house guarantee protection. This supplier not solely has wonderful protection choices but additionally reasonably priced charges, a easy claims course of and an unbeatable status.
Our consultants analyzed Liberty Residence Guard and evaluated the corporate in six classes to find out an general rating out of 100. Liberty Residence Guard obtained a rating of 93, giving it an general score of 4.7 stars. The chart under summarizes our outcomes and you may study extra about every class within the following sections.
We clarify our evaluation methodology and what we search for under.
Plans and Protection of Liberty Residence Guard
Rating: 25.5 / 24 factors
Execs
Liberty Residence Guard gives three distinct plans to cowl both your home equipment, built-in programs or a mix of each. The corporate’s Equipment Guard and Techniques Guard plans cowl your main family home equipment and your main programs, respectively. Nevertheless, if you would like complete protection, the Whole Residence Guard plan is the right choice to guard in opposition to house equipment and system breakdowns. This complete plan covers 15 programs and home equipment, whereas different firms provide plans that cowl eight to 13 objects.
What units Liberty Residence Guard other than different suppliers is the corporate’s 42 protection add-on choices to guard luxurious objects like swimming swimming pools and electronics. Most different suppliers provide lower than 15 objects for extra protection, making LHG warranties essentially the most customizable.
Cons
Whereas Liberty Residence Guard’s most cheap plan gives wonderful fundamental protection, it doesn’t cowl family programs. So if you wish to cowl main programs, comparable to your air conditioner, you’ll want to decide on the most costly plan.
Whereas Liberty Residence Guard gives extra methods to customise your plan, the largest downside to having so many further choices is the extra month-to-month value. The extra add-ons you embody in your plan, the upper your month-to-month premium will probably be.
We go into extra element on Liberty Residence Guard’s plans and protection under.
Affordability of Liberty Residence Guard
Rating: 20 / 22.5 factors
Execs
The nationwide common value of house guarantee plans is $50 per 30 days, and Liberty hovers proper round that worth level for each its Equipment Guard and Techniques Guard plans. Warranties from Liberty Residence Guard vary from $49.99 to $59.99 per 30 days. Which means that for lower than $2 per day, you’ll be able to profit from Liberty’s most complete protection plan.
Greater than 25 of Liberty Residence Guard’s further providers value lower than $15 per 30 days, which makes these add-ons reasonably priced for most owners. This makes it straightforward to customise your plan to your distinctive wants.
Cons
Liberty Residence Guard gives quite a few add-ons, however some are dearer than add-ons supplied by different house guarantee firms. For instance, LHG will cowl your swimming pool for an additional $19.99 per 30 days, whereas you’ll be able to shield your pool with one other house guarantee firm for lower than $15 per 30 days.
Your service name price from Liberty Residence Guard could also be as little as $65 relying on the service, however that price can be as excessive as $125 per name. In contrast to another house guarantee firms, you can’t select your service name price with Liberty Residence Guard. This implies you might not know the way a lot you’ll pay to have a technician despatched to your house, and this value might be dearer than the common.
Some house guarantee firms don’t have any cancellation price, however sadly, Liberty Residence Guard is just not considered one of them. When you cancel your plan after 30 days, you’ll need to pay a $50 price.
We go into extra element on the price of Liberty Residence Guard under.
Residence Guarantee Assets
Buyer Expertise of Liberty Residence Guard
Rating: 14.5 / 18.5 factors
Execs
Prospects rave about Liberty Residence Guard’s educated and pleasant representatives that exit of their method to clarify every protection plan intimately. As well as, many shoppers report fast response instances, around-the-clock help and constructive experiences when submitting claims. There are only a few complaints about Liberty Residence Guard on the Higher Enterprise Bureau (BBB) web site, however the firm’s customer support staff actively works to deal with all buyer considerations as they come up
Getting a quote from Liberty is simple — you’ll be able to obtain an instantaneous, customized house guarantee quote on-line that means that you can examine totally different plans, charges and add-on protection. This lets you create a custom-made plan that matches your wants and month-to-month finances.
Cons
While you enter your info on Liberty Residence Guard’s web site to obtain your free quote, you’ll obtain calls, textual content messages and emails from firm representatives. Though these people are pleasant and useful, the sheer quantity of contacts you obtain could be overwhelming. On the primary day alone, our reviewers have been contacted 13 instances. Three weeks later, the identical reviewer continued to obtain every day textual content messages and advertising emails.
Firm Popularity of Liberty Residence Guard
Rating: 15.5 / 17.5 factors
Execs
Liberty Residence Guard has among the best reputations of all house guarantee firms. It has an A- score with the BBB and 4.7 stars on Google Evaluations, which solidifies its status as a reliable firm. Moreover, LHG has a 4.6-star score on Glassdoor, which signifies that the corporate cares as a lot about its staff because it does its clients.
Cons
Whereas Liberty Residence Guard has wonderful scores and an lively customer support staff that responds to complaints, it misplaced factors on this class as a result of its few years in enterprise and a 2020 lawsuit through which a buyer sued over frequency of contact. Whereas some firms have greater than 50 years of expertise within the house guarantee trade, Liberty has solely been in enterprise for 5 years.
We’ve included some buyer critiques of Liberty Residence Guard from the BBB under.
Claims Course of of Liberty Residence Guard
Rating: 12.5 / 12.5 factors
Execs
Liberty Residence Guard is well-known for its straightforward claims course of and responsive customer support staff. Many on-line buyer critiques report wonderful buyer care as soon as they file a declare, and a few even say it’s the best declare course of they’ve skilled. When you submit your declare on-line or over the telephone, it takes lower than 48 hours for it to be authorised.
Much like different house guarantee suppliers, Liberty has a 30-day ready interval earlier than you’ll be able to submit a declare. After this ready interval is over, you’ll be able to start making claims.
Cons
Though the claims course of is commonly easy, some Liberty clients report longer wait instances as a result of technicians are required to submit photos earlier than they will start work. This implies you’ll typically must schedule a number of appointments earlier than your house system or equipment is mounted.
We’ve included a step-by-step define of Liberty Residence Guard’s claims course of under.
Availability of Liberty Residence Guard
Rating: 5 / 5 factors
Execs
Liberty Residence Guard is headquartered in Brooklyn, New York, and covers 48 states aside from Wisconsin and Washington. Due to its vast protection space, Liberty receives full marks on this class.
Cons
Liberty Residence Guard serves 96% of the U.S., however as a result of service exclusions, householders in Washington and Wisconsin are at present unable to acquire house warranties via this supplier.
Liberty Residence Guard Plans, Prices and Protection
The nationwide common for a month-to-month house guarantee is $50 per 30 days, and Liberty Residence Guard meets that charge with its Equipment Guard plan. Even so, the corporate’s Techniques Guard and Whole Residence Guard plans are additionally reasonably priced, beginning at $54.99 per 30 days and $59.99 per 30 days respectively.
When you add objects to your plan, your month-to-month charge will enhance. All objects lined below Liberty’s house guarantee service value between $3.99 per 30 days and $35.99 per 30 days, however most objects are throughout the $8 to $15 per 30 days vary.
Each time you name Liberty Residence Guard to submit a declare, you’ll pay a service name price. This price will vary from $65 to $125, however the precise quantity will depend on the service you require.
| Equipment Guard Month-to-month Price | Techniques Guard Month-to-month Price | Whole Residence Guard Month-to-month Price |
| Beginning at $49.99 | Beginning at $54.99 | Beginning at $59.99 |
Liberty Residence Guard Equipment Guard Plan: The Equipment Guard plan is ideal for householders who need simply the fundamentals lined. When you don’t have central air con or have older home equipment, it’s best to make investments on this plan. It covers eight main family home equipment — together with your dryer, washer, fridge, microwave, dishwasher, cooktop, storage door opener and exhaust fan.
Liberty Residence Guard System Guard Plan: When you simply purchased new home equipment and solely need to cowl your main house programs, then the System Guard plan is for you. It covers your HVAC programs, ductwork, electrical programs, plumbing programs and water heater.
Liberty Residence Guard Whole Residence Guard Plan: The Whole Residence Guard plan is right for householders who need full peace of thoughts. It consists of every part within the Equipment Guard and System Guard Plans, protecting a complete of 15 house programs and home equipment.
The desk under exhibits a side-by-side comparability of what’s lined below every Liberty Residence Guard guarantee plan.
| Equipment Plan | Techniques Plan | Whole Residence Guard Plan | |
| Garments Dryer | ✓ | X | ✓ |
| Garments Washer | ✓ | X | ✓ |
| Kitchen Fridge | ✓ | X | ✓ |
| Constructed-in Microwave Oven | ✓ | X | ✓ |
| Dishwasher | ✓ | X | ✓ |
| Ranges/Ovens/Cooktops | ✓ | X | ✓ |
| Ceiling and Exhaust Followers | ✓ | X | ✓ |
| Storage Door Openers | ✓ | X | ✓ |
| Air Conditioning | X | ✓ | ✓ |
| Heating | X | ✓ | ✓ |
| Ductwork | X | ✓ | ✓ |
| Plumbing | X | ✓ | ✓ |
| Electrical | X | ✓ | ✓ |
| Water Heater | X | ✓ | ✓ |
What Elective Add-ons Does Liberty Residence Guard Provide?
Liberty Residence Guard gives essentially the most customizable house guarantee plans due to its many accessible add-ons. Together with the essential house system and equipment protection, you’ll be able to select so as to add as much as 42 further objects to your house guarantee, together with:
- Pool
- Spa
- Further Spa
- Effectively Pump
- Sump Pump
- Central Vacuum
- Septic System Pumping
- Stand Alone Freezer
- Restricted Roof Leak
- Lighting Fixtures
- Re-Key
- Water Softener
- Garden Sprinkler System
- Electronics Safety
- Swamp Cooler
- Ejector Pump
- Second Fridge
- Trash Compactor
- Ice Maker (Fridge)
- Freestanding Ice Maker
- Wine Cooler
- Salt Water Pool
- Generator
- Plumbing Fixture
- Grinder Pump
- Water Dispenser Water Line
- Prompt Scorching Water Dispenser
- Reverse Osmosis Water Filter System
- Casita Visitor Unit
- TV Mounting
Together with further objects in your house, it’s also possible to pay a month-to-month price for house providers:
- Window Washing and Cleansing
- Gutter Cleansing
- Pest Management
- Carpet Cleansing
- Energy Washing (Exterior Flooring)
Lastly, your fundamental Liberty Residence Guard guarantee doesn’t cowl luxurious home equipment. You probably have these things in your house, you’ll be able to improve your protection to incorporate the next:
- Professional Collection Fridge
- Professional Collection Vary/Oven/Cooktop
- Professional Collection Dishwasher
- Professional Collection Microwave
- Professional Collection Washing Machine
- Professional Collection Garments Dryer
- Professional Collection Stand Alone Freezer
Does Liberty Residence Guard Have Any Exclusions?
Much like different house guarantee suppliers, Liberty Residence Guard does have limitations and exclusions to its house guarantee protection. Understand that Liberty solely covers injury as a result of regular put on and tear, so if you wish to get essentially the most out of your house guarantee, ensure to maintain all upkeep data.
Your Liberty Residence Guard house guarantee is not going to cowl the next:
- Routine upkeep
- Injury as a result of lack of upkeep or human error
- Improper set up or earlier repairs
- Corrosion or rust
- Business grade tools
- Luxurious home equipment
- Sensible know-how and gadgets
- Restore of beauty defects
Does Liberty Residence Guard Have Any Protection Limits?
For all objects included within the Equipment Guard, Techniques Guard and Whole Residence Guard plans, protection is restricted to $2,000 per merchandise. For all further lined objects, the restrict is $500 per merchandise. This quantity applies per coverage interval, that means it resets after 12 months from the date of buy.
Liberty Residence Guard Buyer Evaluations
Many Liberty Residence Guard clients have posted each constructive and unfavorable critiques on the BBB web site. We’ve included a number of of those house guarantee critiques under.
Optimistic Evaluations of Liberty Residence Guard
Liberty Residence Guard has lots of of on-line critiques that spotlight constructive buyer experiences. Buyer satisfaction is obvious from many critiques on the BBB, and lots of Liberty clients rave in regards to the sum of money saved, educated representatives and a easy claims course of.
They [Liberty Home Guard] met my expectations after they changed my rubbish disposal in 4 days. They exceeded my expectations after they changed my air conditioner in two weeks. I saved round 100 {dollars} on the rubbish disposal alternative, due to the deductible and the truth that the rubbish disposal subject was decided to be pre-existing. I saved about $1,200 after they changed my AC. All in, I’m up about $1,180 and I’m very completely satisfied to this point. I hope to proceed to get an increasing number of worth from this coverage. However actually, to this point the plan is price each cent I’ve paid for it.
— Amber C., 11/18/2022
Liberty’s staff has been extraordinarily dependable and saved us greater than a major sum of money on repairs to this point. Their technicians simply give off the aura of being very expert and polished and doubtless most significantly, appear extraordinarily motivated to assist. We truly initially bought our coverage with them as a present from our realtor about three years in the past and have used the service from time to time on a semi-regular foundation. On our final declare, Brian R. actually helped us out. As a home-owner, Liberty Residence Guard’s safety has confirmed to be very worthwhile.
— Madeline C., 11/14/22
Adverse Evaluations of Liberty Residence Guard
Some Liberty Residence Guard clients report lengthy wait instances on the telephone and the necessity to schedule a number of technician appointments to finish a restore. Liberty typically requires service technicians to submit photos of house home equipment and programs earlier than they are often repaired, which may delay repairs by a number of days.
[The] deductible is simply too excessive, there’s a ready interval earlier than you’ll be able to file a declare and so they require the plumber to submit images earlier than approving. Meaning two appointments I needed to take off work for, one for the photograph and one for him to truly repair the problem.
— Rick M., 07/19/2022
Liberty Residence Guard vs Different Residence Guarantee Corporations
Earlier than you select a house guarantee supplier, it’s necessary to analysis the suppliers accessible in your space. Beneath you’ll be able to see how Liberty Residence Guard compares to different prime house guarantee firms.
| Supplier | Greatest For | Month-to-month Price | Service Price | BBB Score | Years in Enterprise |
| Liberty Residence Guard | Most Customizable | $49.99 – $69.99+ | $65.00 – $125.00 | A – | 5 |
| American Residence Defend | First-time Owners | $49.99 – $99.99+ | $75.00 – $125.00 | B | 51 |
| Selection Residence Guarantee | Worth | $46.83 -$54.75 | $85.00 | D+ | 13 |
| Choose Residence Guarantee | Most Reasonably priced Service Price | $60.42 – $63.75+ | $60.00 – $75.00 | B- | 10 |
| AFC Residence Membership | Most Added Advantages | $30.00 – $50.00+ | $75.00 – $125.00 | B | 13 |
| 2-10 Residence Guarantee | Kitchen Home equipment | $17.00 – $60.00+ | $65 – $100 | B | 39 |
Find out how to File a Declare With Liberty Residence Guard
Liberty Residence Guard clients can report a declare across the clock, any time throughout the week. This 24/7 protection gives peace of thoughts understanding if one thing goes flawed in your house, you simply must file a declare on-line or name customer support as quickly as you discover the malfunction.
Liberty Residence Guard additionally gives a 60-day workmanship assure. So if a technician has repaired considered one of your house programs and the system fails once more inside 60 days, Liberty will ship a technician to restore it at no further cost.
FAQ: Liberty Residence Guard
Is Liberty Residence Guard legit?
Liberty Residence Guard is a legit house guarantee enterprise with nice buyer critiques on-line. This firm is among the many most extremely rated of all house guarantee firms, so we take into account it an excellent choice to your house guarantee wants.
Does Liberty Residence Guard cowl pre-existing situations?
Liberty Residence Guard doesn’t cowl any identified or unknown pre-existing situations. In response to a web based pattern contract, Liberty will solely cowl the price to restore or change programs and home equipment which can be put in and in good working situation when your service contract begins.
Does Liberty Residence Guard cowl roof leaks?
Liberty Residence Guard gives roof leak safety for a further $11.99 per 30 days. It will get you $500 of protection per time period, however the protection doesn’t embody partial or full roof alternative. It solely applies to the roof leak patching that presides over dwelling house in a single-family residence.
Does Liberty Residence Guard require a house inspection?
Liberty Residence Guard doesn’t require a house inspection so that you can take out a house guarantee coverage, and the corporate will cowl your house programs and home equipment no matter age. However these programs and home equipment should be in working order once you signal your guarantee contract to obtain protection.
How do you cancel a Liberty Residence Guard coverage?
You’ll be able to cancel your Liberty Residence Guard guarantee by calling the customer support line. When you cancel your coverage throughout the first 30 days, you’ll get a full refund. However when you cancel after 30 days, you’ll have to pay a $50 cancellation price.
How We Evaluated Liberty Residence Guard In opposition to Our Evaluate Standards
To assist customers such as you select the very best house guarantee firms to your house, we dive deep into each top-rated house guarantee firm and charge them based mostly on six elements. As soon as we analysis an organization and have gathered all our knowledge, we use the next scoring system to grade every house guarantee firm on a 100-point scale. We then convert the rating to a 5-star score.
- Plans + Protection Choices (24 Potential Factors): Since each buyer has totally different wants and a unique finances, we award extra factors to suppliers that supply extra plans and larger flexibility. Liberty Residence Guard does exceptionally effectively on this class as a result of it gives three totally different plans and dozens of add-ons that enable for plan customization.
- Affordability (22.5 Potential Factors): Price is a vital issue as a result of many owners select house warranties to keep away from excessive funds for house equipment repairs. We consider every firm based mostly on its plans and extra providers, service name charges and cancellation phrases. Liberty’s Residence Guard’s plans are every reasonably priced at lower than $2 per day, and the add-on protection permits for patrons to customise their plan to swimsuit their wants and finances.
- Buyer Expertise (18.5 Potential Factors): Your expertise as a buyer is necessary, together with the help you obtain when contacting a house guarantee supplier. We gauge general help by taking a look at buyer critiques, conducting home-owner surveys and going via the quotes course of. Liberty Residence Guard has nice on-line buyer critiques and a simple claims course of, which suggests it scores excessive on this class.
- Firm Popularity (17.5 Potential Factors): An organization’s status is a mix of critiques from clients and respected organizations just like the BBB. We additionally have in mind the years of expertise an organization has, how happy its staff are and any previous or pending lawsuits. Liberty has a superb A- score with the BBB and 4.7 stars on Google Evaluations, so it does effectively on this class.
- Claims Course of (12.5 Potential Factors): On this class, we take a look at the general claims course of, together with how straightforward it’s to file a declare and an organization’s response time. Liberty Residence Guard’s claims course of is straightforward and clients can contact a customer support consultant 24/7.
- Availability (5 Potential Factors): Availability refers to what number of states and places an organization serves. Liberty Residence Guard does effectively on this class as a result of it gives house warranties in 48 states, solely excluding Wisconsin and Washington.
Evaluations of Different Residence Warranties
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